Answered By: Allison Ball
Last Updated: Jun 12, 2023     Views: 3659

If your username and password aren't working when you're trying to log into the LinkedIn Learning database then there are a couple of things you can check:

  1. Make sure you're authenticating through the red Login to LinkedIn Learning button on MySeneca when accessing LinkedIn Learning. Your must authenticate through Seneca's servers for access.
  2. If you’re getting an error when trying to login, clear all cookies and the cache in your browser then try again. Here’s how to clear cache in Firefox and Chrome.

Still not working? Speak with IT Service Desk staff at your campus for help.

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