Answered By: Jane Foo
Last Updated: Sep 07, 2017     Views: 44

If you are having trouble accessing the databases or other digital resources off campus, it could be the result of a number of issues. Ensure that your cookies are enabled in your browser; your referral URLS are not blocked; your Firewall is not blocking the resource; and Java is installed and enabled on your browser. For instructions on how to complete these steps, please see our troubleshooting tips here: http://library.senecacollege.ca/Technical_Help/accessing_resources.html

Let us know if we have a bad link or if something does not work. To report problems with any of our online resources, use the database report form or email librarytechhelp@senecacollege.ca.

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