Q. How do I check my Spam Quarantine? I was setting up an account with a database vendor and it said it was sending me an activation e-mail.

You may go directly to your Spam Quarantine and release the e-mail from there.

Why is this happening? More and more library database vendors are requiring end-users -- even through educational institution access -- to create separate vendor-specific logins or accounts with them.

In some cases, it is optional in order to get additional functionality, as in the case of Films on Demand where creating a separate login allows one to create playlists, establish preferences, etc.

In other cases, it is a requirement to even get into the database. Databases include, among others, Peclers, Gartner, Kanopy, LinkedIn Learning (formerly Lynda.com), USP-NF, and WindowsWear PRO. 

The procedures for setting up these accounts may involve the vendor sending the patron an activation email containing a link which the patron has to click on to definitively activate the account.

Those activation notices may be going into your Spam Quarantine.

If you are a Senecan setting up an account with vendors such as those mentioned above, and the process indicates that it is sending you a separate e-mail with a link to click on to activate the account, you do not have to wait for daily notifications that the Seneca system sends you, simply head over to your Spam Quarantine and release the e-mail.